Quick Guide |
Manual Version 4, February 2011
New users of this manual should familiarise themselves with the content of this chapter before using the manual.
Existing users will be particularly interested in section 3 Amendments which includes a complete list of the changes to this version of the manual.
Contents
- Display and Browser Options
- Structure of the Manual
- Amendments and Planned Updates
- How to find a Chapter
- Terminology
- Keywords
- Compliance
- Contact us
- Copyright
- Printing and Retaining Copies
1. Display and Browser Options
People with a visual impairment may have difficulty accessing this Manual.
To change the size of the text/layout - please use these accessibility buttons
which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.
2. Structure of the Manual
This manual contains the policies, procedures and guidance for Knowsley Safeguarding Children Board (KSCB). In this manual, all Knowsley SCB's Policies, Values and Principles are located in one Chapter, which users are required to familiarise themselves with before proceeding to the main body of the Manual. These Policies, Values and Principles are located in a Chapter called 'Values' - available from the left hand side of the screen.
Procedures and Guidance. 'Procedures' summarise how Managers and Staff must act in given circumstances. 'Guidance' provides direction or advice to a decision or course of action.
3. Amendments
3.1 Amendments
This manual was updated in February 2011 to include a number of new chapters and amendments to existing ones. Each new or updated chapter appears on the list in this section and is marked as (New) or (Updated) on the contents list. The nature of the change or the date when the new chapter was introduced also appears at the head of each of these chapters.
The former versions of the manual have been archived for reference purposes.
| Updated Chapters | |
| Chapter Name | Change |
Now includes chapter 4.2 Responding to the Referral |
|
| Section 47 Enquiries and Core Assessments | Now includes old chapter 4.20 Core Assessments. New chapter is now 4.5 Section |
| Investigative Interview of a Child | This chapter now includes more information. It should be read in its entirety. |
| Medical Examination of a Child | This chapter now includes more information. It should be read in its entirety. |
| Recording of Child Protection Conferences | This chapter has been removed, but the information is included in The Initial Child Protection Conference Procedure and The Child Protection Review Conference Procedure. |
The Role of the Social Worker and The Role of the Social Work Supervisor |
These two chapters have been incorporated as one: The Role of the Lead Social Worker and their Supervisor Procedure. The information remains unchanged. |
Complaints about Child Protection Conferences |
This chapter has been moved to a new section of the manual - Section 9: Complaints and Resolutions |
| Escalation Policy and Resolution Pathways | This chapter has been moved to a new section of the manual - Section 9: Complaints and Resolutions |
Safeguarding Children and Young People from Sexual Exploitation |
Reference to the Mersey wide Procedure for Safeguarding Children Abused through Prostitution (2004) has been removed. |
This chapter now includes information about Children Living in Temporary Accommodation |
|
| Child Abuse and Information and Communication Technology (ICT) | This chapter has been amended to include a section on cyberbullying. |
New Section: 9 Complaints and Resolutions |
The two chapters in this section were originally in Section 4 |
3.2 Planned Updates
Please see the schedule below for deadline dates for the next version of the manual.
| Event | Date |
| Site Meeting | To be arranged |
| Deadline for information from customer | To be arranged |
| Tri.X Edits | To be arranged |
| Handover for technical work | To be arranged |
| Delivery Date | To be arranged |
4. How to find a chapter
Procedures and guidance are located in individual 'Chapters' which are available from a 'traditional' Contents List - on the left hand side of the screen.
4.1 Using the Contents List
Chapters are categorised or grouped together as follows:
PARTS: The manual contains procedures categorised under a number of Parts, like 'Handling Individual Cases',
CHAPTERS: Under each Part, you'll find individual Chapters/Procedures e.g. 'Section 47 Enquiries'
4.2 You can search for a Chapter
If you aren't sure which Part to look in, try 'Search' which will help you identify specific Chapters and sub headings within Chapters.
5.Terminology
We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:
| 'Child' or 'Young Person' | both these terms are used to mean any child under the age of 18 |
| 'Parent' | means person with Parental Responsibility |
| 'Regulatory Authority' | Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted. |
6. Keywords
The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.
Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen. Or, use 'Search'.
7. Compliance
7.1 Regulatory Compliance
Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager or contact us.
7.2 W3C Compliance
This manual meets the double A Standards of the World Wide Web Consortium (W3C), for example, it can be accessed by people with high levels of visual impairment. To find out more, click on 'Display Options' on the left hand side of the screen.
8. Contact us
If you have any comments or suggestions to make about this manual please contact us by using the button on the left hand side of the screen, from anywhere within the manual.
9. Copyright
The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of Tri-X-Childcare Ltd and Knowsley SCB.
10. Printing and Retaining Copies
The Manual should normally be viewed on line but can be printed, for reference only.
To print a chapter, click on the 
icon which is in the top right hand corner of the relevant procedure
Please note, the Manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.
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